Argo’s key strength lies within its people. Whether it’s our management team, or our skilled customer care agents who communicate directly with your customers, everyone at Argo is willing and able to handle any task regardless of how complex it may be.
Over the past 10 years we have mastered the solutions you need to increase your sales, boost your customer retention, and maximize customer loyalty. Whether its inbound customer service, outbound and inbound sales, back end management, and social customer care, when it's all put together, you truly achieve Customer Engagement.
Argo Marketing Group, a Veteran-Owned business, is a leading customer engagement center that provides inbound, outbound and concierge customer care. Our Government Solutions has a breadth of experience in Social Media, Brand Protection, E-communication and Chargeback Management.
As one of the fastest growing companies in the country, and one of the top employers in the state we have a strong history in recruiting, training and retaining some of the best employees in the world! If you are a top tier candidate looking for a satisfying career we encourage you to apply now.
It is the glue that holds our Customer Engagement operations together. It unites our three facilities, and hundreds of employees into one cohesive unit that can handle multiple tasks simultaneously. From cutting edge telephony, to PCI compliance and real time order processing, Argo's technology is up the task.
Argo specializes in generating happy customers as well as happy clients, and we’re proud of our hard work and successes. Please see the below case studies that demonstrate our deep commitment to quality and results and see firsthand what we can do for you as well.
Argo Marketing has earned a lot of publicity with the rapid growth we’ve experienced, our contributions to the local community, and other miscellaneous adventures.
Our experiences over the last ten years is what makes our future endeavors successful. In a collaborative working relationship the learning never ends, and while we are not perfect we are constantly striving to be.
The Argo Story
In 2003, Jason Levesque founded Argo Marketing on his living room couch. Using an old personal laptop from his early days as a drill sergeant in the U.S. Army, Jason keyed away with a vision: to provide experience, telemarketing management, training, and logistical expertise to third party contracted call centers on behalf of direct response marketers worldwide. Jason recognized a growing need for such a service, and the dial-up internet in his then-apartment wasn’t about to slow him down.
Slow him down it did not. In 5 short years, Jason grew Argo to a nationally recognized marketing consulting firm with 15 employees managing all facets of call center operations. From inbound customer acquisition to customer service retention operations, Argo became the go-to company for nationally recognized brands such as Irwin Naturals, Rug Doctor, Aloe Cure, and many others.
Jason and his team kept going.
In 2008, Argo Marketing started to pioneer the “right shoring” contact center trend that is now growing at a rapid rate. Due to advances in web-based CRM technology and the increase in the amount of domestic call centers, Argo made the decision to open its own facility in Lewiston, Maine, as a test facility starting with 20 employees.
Those 20 employees quickly turned into many more.
With its initial test facility largely successful, Argo soon after opened an additional location in Pittsfield, Maine in 2011, followed by another facility in Portland Maine in early 2013. These two additional locations, once former call centers that were victims of the recession, helped catapult Argo Marketing Group into one of the fastest growing companies in the Country according to Inc. Magazines annual rankings.
Argo’s passion for its community didn’t end in 2013, though: Argo is once again grateful for the opportunity to show its commitment to Maine and community redevelopment by renovating a 25,000 sq ft iconic building in the heart of downtown Lewiston, Maine. Argo will move into its new flagship Customer Engagement Center in December 2013, and will have a combined 350 call center seats and 500 employees.
All the while, Argo continues to believe deeply in the importance of connecting its business and employees to the community to help others help themselves. Supporting many community organizations and programs, including Lewiston Public Theater, Sand Castle preschool, and Maine’s National Guard and Reserve Family Readiness Program, Argo Marketing gives back.
Throughout this exciting history, Argo never lost sight of its deep-seated commitment to quality and its hunger to provide that absolute highest standard of service possible for its clients. Its dedicated workforce, cutting-edge technology, training and quality assurance divisions, and talented management team ensures that its clients receive a valuable ROI and their customers are extraordinarily well taken care of.
With Argo's roots firmly planted, its concept of ‘Your Success is Our Greatest Accomplishment’, its focus on the future, and its ability to embrace cutting-edge technology and pioneer new best practices, the future growth potential for Argo and its clients and partners is truly unlimited.